iQ-Expert Basic System Support
Ideal for customers that want continuous telephone/e-mail technical support.

• ♦  24 x 7 iQ-Expert annual system phone/e-mail support beyond first year, 4-hour response
• ♦  Support web page and software upgrade downloads

iQ-Expert System Support
Ideal for customers that want quick turn-around on replacement parts and continuous technical support.

• ♦  24 x 7 iQ-Expert annual system phone/e-mail support
• ♦  Next business day on-site support (Monday through Friday 9-5)
• ♦  Web based remote system diagnostics
• ♦  Spare part advanced replacement in USA at no charge (subject to availability)
• ♦  Support web page and software upgrade downloads

iQ-Expert Plus System Support
Provides our iQ-Experts at your disposal. Our worldwide capability ensures you are a phone call away from our experienced support team.

• ♦  24 x 7 iQ-Expert annual system phone/e-mail support
• ♦  4-hour on-site response support
• ♦  Web based remote system diagnostics
• ♦  Spare part purchase required
• ♦  Support web page and software upgrade downloads

Support Comparison Chart