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Customer Satisfaction Survey
In our continuing effort to provide unparalleled customer service, your responses to this short survey will help us to gauge our progress. Please take a moment to rate your recent purchasing experience from iQstor.
Company Name
Company Name :: Optional. Provide company name if desired.
Company Contact
Company Contact :: Optional. Provide company contact if desired.
How would you rate the ease with which you could contact your salesperson?
Unacceptable
Poor
Less than Satisfactory
Satisfactory
Good
Excellent
How would you rate the ease with which you could contact your salesperson? :: Please select a rating.
How would you rate the promptness with which you received product information and quotations?
Unacceptable
Poor
Less than Satisfactory
Satisfactory
Good
Excellent
How would you rate the promptness with which you received product information and quotations? :: Please select a rating.
How would you rate the technical knowledge of the people you spoke with at iQstor?
Unacceptable
Poor
Less than Satisfactory
Satisfactory
Good
Excellent
How would you rate the technical knowledge of the people you spoke with at iQstor? :: Please select a rating.
How would you rate the communication on the status of your order?
Unacceptable
Poor
Less than Satisfactory
Satisfactory
Good
Excellent
How would you rate the communication on the status of your order? :: Select a rating.
How would you rate the delivery of the product with respect to the expected/promised date?
Unacceptable
Poor
Less than Satisfactory
Satisfactory
Good
Excellent
How would you rate the delivery of the product with respect to the expected/promised date? :: Please select a rating.
How would you rate the expertise of the professional services staff that installed your product?
Unacceptable
Poor
Less than Satisfactory
Satisfactory
Good
Excellent
How would you rate the expertise of the professional services staff that installed your product? :: Please select a rating.
How would you rate the overall value of the product you received from iQstor with respect to your expectations?
Unacceptable
Poor
Less than Satisfactory
Satisfactory
Good
Excellent
How would you rate the overall value of the product you received from iQstor with respect to your expectations? :: Please select a rating.
How would you rate your overall experience with iQstor?
Unacceptable
Poor
Less than Satisfactory
Satisfactory
Good
Excellent
How would you rate your overall experience with iQstor? :: Please select a rating.
Where did you hear about iQstor products?
Choose Option
Partner/reseller
Existing customer
Direct marketing
Personal referral
Where did you hear about iQstor products? :: Please select an option.
What factors prompted your purchasing decision?
Choose Option
Feature set
Price
Other
What factors prompted your purchasing decision? :: Please select an option.
If other, please specify: or add comments
If other, please specify: or add comments :: If other, please specify.
Product and Date purchased
Product and Date purchased :: Please enter any additional comments.
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