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FOR IMMEDIATE RELEASE

Contact:
Albert Saraie
iQstor Networks, Inc.
(805) 376-1010
asaraie@iqstor.com

 

iQstor Signs Support Agreement
with Anacomp to Provide On-Site Service and Warranty Support

Newbury Park, CA - September 19, 2003 - iQstor Networks, Inc. developer of integrated Fibre Channel Storage Area Network (SAN) solutions announced that it has signed a support and service agreement with Anacomp, Inc., a global provider of information outsourcing, maintenance support, and imaging and printing solutions. The agreement extends iQstor's support and service coverage for its full line of enterprise level integrated SAN solutions.

"Anacomp's world class support capabilities will offer our customers 24x7 on-site hardware warranty maintenance and repair service," said Jason Lo, president and CEO of iQstor Networks. "We are committed to providing our customers who are deploying SAN solutions based on our iQ1000 intelligent storage system with the best service and support possible, and are confident that Anacomp's extensive expertise in the storage arena will compliment our commitment to customer service."

iQstor's iQ1000 Storage System is a highly available fully redundant 2Gb Fibre Channel SAN Solution. It contains dual hot swappable components such as power supplies and cooling modules in a 3U chassis offering 2.2TB capacity using 146GB FC disk drives. The iQ1000 also features dual active SP100 storage processors supporting RAID 0, 1, 3, 5, 1+0 with transparent fail-over support to further increase availability. The embedded storage management and data services software offer enterprise level functionality at prices that are affordable by small and medium-sized businesses.

iQstor's end-user and channel partners will receive advanced parts replacement, remote system monitoring and notification as well as 24x7 immediate response and support from expert technical support engineers. On-site fault diagnosis, repair and test are also available from experienced field engineers who will be dispatched to end-user sites on short notice.

"We are pleased that iQstor has chosen Anacomp to provide worldwide service in support of its industry leading SAN solutions," said Hans Hedfeld, senior vice president of multi-vendor services for Anacomp. "iQstor's cutting edge technology combined with Anacomp's expertise in maintaining SAN devices will create a winning combination in today's competitive SAN marketplace."

About Anacomp, Inc.

Anacomp, Inc. provides comprehensive information outsourcing services, maintenance support, and imaging and print solutions to more than 7,000 businesses and organizations worldwide. Founded in 1968 and headquartered in San Diego, Anacomp offers a full range of solutions for the secure capture, production, presentation, archive and retrieval of critical business documents, as well as professional services for mass storage, computing and networking equipment. Current product and service offerings include digital document services, document imaging services, print and micrographic services, business continuity services, Multi-Vendor Services and support, and imaging and print systems and supplies. For more information, visit Anacomp's web site at www.anacomp.com.

About iQstor Networks, Inc.

A privately held company based in Newbury Park, CA, iQstor is a leader in the innovative design and delivery of integrated storage solutions with enterprise level functionality to channel partners worldwide. Its storage solutions include the iQ1000 Storage System, policy based storage management, data services software, professional services, support and training. For more information, visit iQstor's web site at www.iqstor.com.

 

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